Privacy Policy

Last Updated: March 30, 2026

1. Introduction

Quantex Studio is committed to protecting the privacy of our clients and the visitors to the websites we manage. This policy outlines how we collect, use, and safeguard information within our managed web infrastructure.

2. Information We Collect from Clients

When you register for our "Hassle-Free" managed services, we collect minimal information necessary to provide the service:

• Contact Information: Your name, WhatsApp number, and email address for service updates and billing.
• Business Assets: Images, logos, menus, and text descriptions you provide for your website.
• Billing Data: Records of your annual subscription payments and renewal dates.

3. Information Collected from Website Visitors

Websites hosted on our infrastructure collect basic, non-identifiable technical data to ensure performance and security:

• Log Data: IP addresses, browser types, and access times are monitored solely for security, DDoS protection, and server health.
• Network Optimization: We analyze anonymous traffic patterns to improve local-edge delivery speeds across Sri Lankan mobile networks.
• Search Indexing: Basic reach data is used internally by our team to optimize meta-tags and improve the Google search ranking.
• Privacy First: We do not track individual user behavior, use invasive cookies, or provide raw visitor analytics to third parties.

4. Data Storage and Security

We utilize enterprise-grade global infrastructure to host your data.

• Encryption: All managed websites are equipped with SSL (HTTPS) encryption to protect data in transit.
• Storage: Client assets and website code are stored in secured, private repositories.
• Backups: We maintain automated snapshots and redundant copies across multiple global nodes to ensure your business stays online even during network failures.

5. Third-Party Services

To provide high-performance hosting, we use industry-leading infrastructure providers. These partners have access to technical data (like IP addresses) only to perform essential networking tasks on our behalf. We also link to third-party platforms (like WhatsApp or Google Maps) based on client requirements; these platforms have their own privacy policies.

6. Data Retention and Deletion

We retain your business data for as long as your subscription is active. If a service is terminated or a renewal is not paid, we reserve the right to delete the hosted content from our active servers after 30 days. Clients may request full data deletion at any time by contacting us.

7. Compliance with Sri Lankan Law

Our data practices are designed to align with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka. We do not share your private contact information with third parties without your explicit consent.

8. Contact Us

If you have any questions about this Privacy Policy or how your business data is handled:

• Email: [email protected]